At Coast 1032, we respect your privacy.

You may be asked to submit personal information about yourself in order to use or receive services from us or through our website. Such services on the web including registration, competitions, newsletters, our forums, and our music news system. We may also use personal information when you call or text the station.

If you provide information to us, we will treat that information in accordance with this privacy policy. By submitting personal information to us, you are agreeing to the use of this information by us and our service providers as described in this policy.

The information we collect
When you contact us, we will request very little identifying information from you and it will only be for the purposes set out in this policy. Typically, identifying information is collected:
• For registration to certain areas of the Website and competitions
• To allow us to consider your comments, queries and suggestions and respond if necessary
• To allow us to respond to your enquiries for further information
• To distribute requested materials

If you contact us by email or through our website, we also collect your email address, user name and password.

How we use and store information
We use your personal information to recognize you better in future when you contact us again. Unless you expressly agree otherwise, we will only contact you in relation to your enquiry or entry.

We ask you for your phone number so that we can call you in case we've any queries, or when you've won a competition. You do not have to provide us with this information.

If you provide us with your mobile number, we may use this number to send you text messages where you win a competition you have entered through the website or by calling the station. We may also use this mobile number to let our staff know your name when you next text in.

You can elect to receive information and updates on our products and services, and/or those of our sponsors and partners. Information you provide will not be used for this purpose unless you request to receive communications.

We may use information that you provide to better design the Website and to improve our marketing strategy and our products. We may use messages and competition entries for statistical analysis - for example, to easily discover regularly-asked questions and improve our services to you. We will keep your details for a reasonable period to allow us to do this work.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been fulfilled or, if you no longer wish to continue being registered for our services.

How we share your information
We only share your details - typically your name and email address - with third parties when you've given us explicit permission to do so. Normally this is so that you get more information about something you're interested in. We may also pass your details to our agents acting on our behalf, for example people organizing a prize you've won.

Your personal information will not be supplied to any other person without first obtaining your consent unless we are obliged by law to disclose it.

Your information will be disclosed where obliged or permitted by law. If you post offensive or illegal material to one of our forums or public areas of our Website or otherwise engage in behavior that is not permitted under our Terms of Use, we will use your personal information to stop this behavior, which may include contacting your ISP or the relevant authorities.

Competitions
When you enter a competition, we hold your details on a database. This keeps your answers safe and ensures that everyone has an equal chance of winning.

Third Party Companies
Your audio player (Windows Media Player, Real Player, iTunes, etc) may also have a privacy policy attached to it. Some players report what you're listening to; and some things like Google Talk or MSN Messenger also report this too. But because we're available in so many formats, you can find a player that you're happy with.

Links to Third Party Websites
Because we want your experience of the website to be as informative and useful as possible, we provide a number of links to third party websites. Always be aware of where you end up. Third party websites may send their own cookies to users, or otherwise collect data or solicit personal information. We assume no responsibility for the information gathering practices of websites that you are able to access through ours, and we encourage you to review each website's privacy policy before disclosing any personally identifiable information. Wherever possible, links to third party websites will appear in a new window, and are illustrated as such.

Our commitment to data security
We take reasonable precautions to keep your personal information secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. We cannot guarantee the security of any information you disclose online, and you do so at your own risk.

Access to information, deleting and unsubscribing
You have the right to access any personal information that you have submitted to us. We give you the following options for managing or removing your information from our database:

To remove your details
• Hit the 'unsubscribe' link at the bottom of any newsletter email we send you, and follow the instructions.
• Send us an email through the website to 'Website feedback'. Be sure to include your name and request full removal from our database.
• Write to us: Marketing Department, Coast FM, Gold & Diamond Park, Bldg 5, Office 116, P.O. Box 71810, Dubai, UAE. Be sure to include your name, email address, and clear instructions on what you would like us to do.

To amend your details
• Access and amend your details from the Coast FM website system
• Send us an email through the website to 'Website feedback'. Be sure to include your name and clear instructions on what you would like us to do
• Write to us at: Marketing Department, Coast FM, Gold & Diamond Park, Bldg 5, Office 116, P.O. Box 71810, Dubai, UAE. Be sure to include your name and clear instructions on what you would like us to do.

If you require us to supply you with details of the personal information that we hold about you, then we reserve the right to make a small charge.

Changing this policy
We do change this policy from time to time. If we do change this policy in any way, we will place an updated version on these pages. Regularly reviewing this page ensures that you are always aware of what information we collect and how we use it, and under what circumstances, if any, we will share it with other parties.

Your consent to this privacy policy
By using the website, you are accepting our Privacy Policy. If you do not agree with any term in this Policy, please do not use the Website or submit any personal information.